All Sales Final: Once you book your training date, all sales are final.
Date Changes: If you need to change your scheduled training, you may request one date change up to 10 days prior to the start of your course. Changes will only be granted once per enrollment and are subject to future availability.
No Refunds: No refunds will be issued under any circumstances, including non-attendance or late cancellation.
Connect Subscriptions & Passes
No Refunds: All Connect subscriptions and passes (including Free, Fast Pass, VIP, or Super Passport tiers) are non-refundable once purchased.
Terms & Conditions: Please refer to the specific terms and conditions provided for each Connect Pass for details on benefits, usage, and restrictions.
General Terms
By completing a purchase, you acknowledge and agree to this Refund and Returns Policy.
We reserve the right to make adjustments to course availability or pass features.
In the unlikely event of program cancellation by us, alternate dates or credits will be offered.
Frequently Asked Questions (Brand Course for Creatives)
Can I join after the course has started?
Yes! The Brand Course for Creatives runs continuously in a 7-week modular rotation. Each module is self-contained and focuses on a different aspect of creative brand building. You can join anytime — you’ll start at the current module and continue through the loop until you’ve completed all seven.
What happens if I miss a session?
All sessions are recorded, and replays are made available to enrolled participants. You can catch up at your own pace or attend the same module in the next rotation.
Do I need to restart the course if I join late?
No. Once you’ve joined, you’ll stay enrolled and simply continue through the rotation. When the cycle resets, you’ll complete any earlier modules you missed. Upon completing all seven modules, you’ll receive your certificate of completion.
Are refunds available if I can’t attend?
All sales remain final as outlined above. However, you can defer your participation once to a future cycle (subject to availability).
